Last updated: May 2026
Terms of Service
These Terms of Service govern your access to and use of the OilFlow Network platform. By accessing or using the platform, you agree to be bound by these terms. If you do not agree, do not use the platform.
1. Platform Status
OilFlow Network is a technology platform that facilitates introductions between verified counterparties in physical commodity markets. OilFlow Network does not act as a broker, agent, dealer, counterparty, or intermediary in any transaction. OilFlow Network does not negotiate, execute, guarantee, or participate in any transaction between users.
2. No Advice Disclaimer
Market intelligence, data, and analytics provided through the platform are for general informational purposes only and do not constitute trading advice, investment advice, or a recommendation to enter into any transaction. Users are solely responsible for their own trading decisions.
3. No Guarantee
OilFlow Network does not guarantee the accuracy of any information provided by users, the suitability of any match, the completion of any transaction, or any particular outcome. All transactions are conducted directly between the relevant buyer and seller.
4. Subscription Fees
OilFlow Network is sold as recurring SaaS subscriptions for the five compliance products: Regulatory Matrix API, Counterparty KYC-as-API, Scam Cluster Intelligence Feed, Trade-Compliance Workflow Suite, and the Pre-Deal Compliance Copilot. Pricing is published at /pricing. Subscription fees cover the use of OilFlow’s technology services and do not constitute brokerage commissions, finder’s fees, or transaction-contingent charges. Usage-based components (per-screen KYC pricing, webhook delivery volume) are billed in arrears via Stripe and itemised on each invoice.
Cancellation and refunds. Self-serve Pre-Deal Copilot subscriptions (Solo, Desk, and the annual Founding tiers) may be cancelled at any time and carry a 60-day money-back guarantee: a subscriber who requests a refund within 60 days of their first charge, by emailing [email protected], receives a full refund of that charge. The one-off $25 counterparty dossier is delivered within 60 minutes of a completed order or the $25 is refunded automatically. These commercial guarantees concern billing only; they do not warrant the accuracy of any screening result or verdict, which remain decision support and not a regulatory determination, as described in Sections 3, 10, and 11.
5. Independent Parties
Users acknowledge that they are independent commercial entities acting on their own behalf. No agency, partnership, joint venture, or employment relationship is created between OilFlow Network and any user, or between users, by virtue of using the platform.
6. Limitation of Liability
To the maximum extent permitted by applicable law, OilFlow Network's total liability for any claim arising out of or relating to these terms shall not exceed the total fees paid by the claimant to OilFlow Network in the twelve (12) months preceding the claim. OilFlow Network shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
7. User Obligations
As a condition of using the platform, each user agrees to:
- Provide accurate, current, and complete information during registration and throughout the use of the platform, and promptly update any information that changes.
- Comply with all applicable laws, regulations, and sanctions regimes, including but not limited to OFAC, UN, EU, and UK sanctions lists.
- Not use the platform for any illegal, fraudulent, or unauthorized purpose, including any activity that would violate anti-money laundering or counter-terrorism financing regulations.
- Maintain the confidentiality of account credentials and accept responsibility for all activity under the user's account.
8. Sanctions Compliance Warranty
Each user represents and warrants that:
- Neither the user, nor any of its directors, officers, beneficial owners, or affiliates is designated on the OFAC Specially Designated Nationals (SDN) list, OFAC Sectoral Sanctions Identifications (SSI) list, UN Security Council Consolidated List, EU Consolidated Financial Sanctions List, UK HM Treasury Sanctions List, Canadian SEMA list, Australian DFAT list, Swiss SECO list, or any other applicable sanctions list.
- The user is not acting directly or indirectly on behalf of, or for the benefit of, any sanctioned person, entity, or jurisdiction.
- The user will immediately notify OilFlow Network if their sanctions status changes or if they become aware of any potential sanctions exposure related to any transaction facilitated through the platform.
Breach of this warranty constitutes grounds for immediate termination without notice and referral to the relevant authorities. OilFlow Network reserves the right to block applications from sanctioned jurisdictions.
9. Prohibited Uses
Users shall not use the platform, directly or indirectly, for:
- Sanctions evasion, circumvention, or facilitation of transactions involving sanctioned persons, entities, or jurisdictions.
- Money laundering, trade-based money laundering, or the concealment of the proceeds of crime, including through mispricing, over- or under-invoicing, or fictitious trade documentation.
- Terrorism financing, proliferation financing, or any activity prohibited under applicable counter-terrorism laws.
- Tax evasion, fraudulent misrepresentation of trade documentation, or any other illegal purpose.
OilFlow Network monitors transaction patterns and reserves the right to report suspicious activity to relevant authorities, suspend accounts, and cooperate with law enforcement investigations.
10. Verification & Compliance
OilFlow Network conducts Know Your Customer (KYC), sanctions screening, and Politically Exposed Person (PEP) checks on all applicants as part of its membership verification process. These procedures are designed to support platform integrity and regulatory compliance.
However, the completion of verification does not constitute a guarantee, representation, or warranty regarding any party's reliability, creditworthiness, financial standing, legal status, or fitness as a counterparty.
Users must not rely on OilFlow Network's verification as a substitute for their own due diligence. Each user is solely responsible for independently assessing the suitability, risk, and legitimacy of any counterparty or transaction. OilFlow Network accepts no liability for losses arising from reliance on platform verification.
11. Data Accuracy Disclaimer
Market data, price benchmarks, freight indices, trade corridor analytics, and all other data displayed on the platform are sourced from third-party providers and publicly available information. This data may be delayed, inaccurate, incomplete, or subject to revision without notice. OilFlow Network does not warrant the accuracy, completeness, timeliness, or reliability of any data provided. Users should independently verify all data before making commercial decisions.
12. Indemnification
Each user agrees to indemnify, defend, and hold harmless OilFlow Network, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) the user's use of the platform; (b) any transaction between the user and any counterparty introduced through the platform; (c) the user's breach of these Terms of Service; (d) the user's violation of any applicable law, regulation, or sanctions regime; or (e) any dispute between the user and a counterparty. This indemnification survives termination of the user's account.
13. Force Majeure
OilFlow Network shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to: changes to sanctions lists or regulations, government actions, embargoes, trade restrictions, acts of war or terrorism, natural disasters, pandemics, internet or telecommunications failures, third-party API outages, cyberattacks, or disruptions to banking, payment, or financial systems. During any force majeure event, OilFlow Network's obligations shall be suspended for the duration of the event.
14. Intellectual Property
All content, features, and functionality of the platform — including but not limited to market intelligence reports, matching algorithms, data analytics, software, text, graphics, logos, and design — are the exclusive property of OilFlow Network or its licensors and are protected by applicable intellectual property laws. Users may not reproduce, distribute, modify, create derivative works of, or otherwise exploit any platform content without prior written consent.
15. Termination
Either party may terminate the membership relationship at any time by providing written notice. Upon termination, the user's access to the platform will be revoked at the end of the current billing period.
OilFlow Network reserves the right to suspend or terminate a user's account immediately, without prior notice, if the user violates these Terms of Service, fails to pass ongoing compliance checks, engages in conduct that is harmful to other users or the platform, or if continued access would expose the platform to legal or regulatory risk.
16. Governing Law & Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. This choice of law reflects industry standard practice for international physical commodity trade.
Any dispute, controversy, or claim arising out of or relating to these Terms of Service, or the breach, termination, or invalidity thereof, shall be finally settled by arbitration under the rules of the London Court of International Arbitration (LCIA). The number of arbitrators shall be one. The seat of arbitration shall be London, England. The language of arbitration shall be English.
Class Action Waiver: All disputes must be brought in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Users waive any right to participate in class actions or class-wide arbitration.
17. Modifications
OilFlow Network reserves the right to update or modify these Terms of Service at any time. Users will be notified of material changes via email or platform notification at least thirty (30) days prior to the changes taking effect. Continued use of the platform after the effective date of any modification constitutes acceptance of the revised terms.
18. Data Rights for Compliance-Tech Surfaces
Effective 2026-06-08 · Applies to SKU #3 Cluster Intelligence Feed, SKU #5 Pre-Deal Copilot, and SKU #6 Defense Ledger surfaces.
§ 3A. Customer-Contributed Cluster Intelligence (SKU #3)
(a) Submission grant. If you submit any information through the OilFlow cluster contribution interface (including but not limited to POST /api/v1/clusters/submit, the public form at /clusters/submit, the operator-supported [email protected] mailbox, or any successor interface) regarding a counterparty pitch, broker network, intermediary, document, communication, or pattern of conduct you believe may constitute fraud, impersonation, sanctions evasion, or related misconduct (collectively, "Submitted Cluster Intelligence"), you grant OilFlow Network a perpetual, irrevocable, worldwide, royalty-free, exclusive license to investigate, verify, supplement, publish, sell, and otherwise exploit such Submitted Cluster Intelligence in any form OilFlow elects, including as part of the Scam Cluster Intelligence Feed and any downstream OilFlow products.
(b) Provenance attribution. OilFlow's named investigators are the only persons publicly attributed to verified cluster records. Submitters are not publicly named in any cluster record. This attribution model protects submitters from retaliation and ensures chain-of-custody belongs to a person who can defend the record under audit or in court.
(c) No counter-license. You agree not to license the same Submitted Cluster Intelligence to any third party competing with OilFlow's Scam Cluster Intelligence Feed. This restriction does not prevent you from making lawful disclosures to regulators, law enforcement, internal compliance teams, courts, or your own legal counsel, nor from sharing the underlying facts with affected counterparties as part of your ordinary risk-management workflow.
(d) Good-faith standard. You represent that the Submitted Cluster Intelligence is, to the best of your knowledge after reasonable due diligence, accurate and submitted in good faith. Knowingly false submissions are a material breach and may result in termination of your subscription and recovery of OilFlow's investigation costs.
§ 5A. Outcome Telemetry License (SKU #5)
(a) Solo + Desk tiers. If you are subscribed to the Pre-Deal Copilot Solo or Desk tier, you grant OilFlow a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use the structured outcome telemetry produced by your Pre-Deal verdicts (verdict tier, clearance probability, blockers, restructure suggestions, daemon-back-filled outcome markers, and the anonymized features of the underlying deal payload) in aggregated form for: (i) calibrating the Pre-Deal Copilot verdict engine, (ii) producing the OilFlow Corpus Metrics Report (SKU #7), and (iii) generating cross-customer counterparty pulse briefs.
(b) Bank Enterprise tier. If you are subscribed to the Pre-Deal Copilot Bank Enterprise tier, your Pre-Deal verdicts are written to the OilFlow decision ledger with data_class='private' by default. Your rows are visible only to your account for personal-history and defense-pack generation, and are excluded from the cross-customer aggregations described in § 5A(a). You may opt in to aggregable tiering on a per-deal basis by setting the X-OilFlow-Data-Class: aggregable request header.
(c) Per-deal override. Any customer may mark an individual deal as private by setting the X-OilFlow-Data-Class: private request header. Private deals are excluded from cross-customer aggregations regardless of subscription tier.
(d) No raw resale. OilFlow will not resell, distribute, or otherwise share the raw, un-aggregated form of any customer's deal payload to any third party except (i) as required by applicable law, regulation, subpoena, or court order; or (ii) with the customer's prior written consent.
§ 6A. MLRO Defense-Pack Attestation Binding (SKU #6)
By signing a Defense Pack via POST /api/v1/defense/[request_id]/sign, you (the named MLRO or Compliance Officer) attest under the regulatory regime applicable to your role (including, where applicable, the FCA Senior Managers and Certification Regime and the Monetary Authority of Singapore individual-accountability regime) that you have reviewed the evidence pack and the narrative and that the decision basis is supported by the underlying primitive checks. Your attestation is timestamped, bound to a SHA-256 cryptographic hash over the canonical signoff payload, and immutable. Subsequent modifications to the evidence pack, narrative, decision basis, or attestation will break the cryptographic binding and are independently verifiable via GET /api/v1/defense/[request_id]/verify. The published canonicalization algorithm is documented at /products/defense-ledger/verification. Rescissions are tracked separately and do not alter the original cryptographic binding.
Contact
Questions about these Terms of Service may be directed to [email protected].